Customer Care

Looking ahead

Our commitment do not finish with the solution delivery, we want to remain at your side as a partner during its entire life cycle, offering a wide range of Customer Care services.

From simple spare parts supply, to remote support services and training solutions, to advanced management tools that gives the possibility to manage the machinery (assets) in the most efficient way, focused on the productivity, Zeugma as it all:

Our software ZMS, performs statistics analysis of the machinery performance to calculate automatically the OEE, online documentation, remote assistance among other features. Also, as machinery builders, such management tools gives us the opportunity to interact with the machinery during the complete life cycle, meaning DRM (Device Relationship Management), feeding our continuous improvement and innovation processes.